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Say It Sushi › Japanese Restaurant Phrases: What to Say From the Door to the Check

Japanese Restaurant Phrases: What to Say From the Door to the Check

These Japanese restaurant phrases follow a meal in the order it happens: walking in, ordering, eating, paying, and leaving. You don't need fluent Japanese. A handful of short phrases gets you through most restaurants in Japan, from a ramen counter to an izakaya to a sushi bar.

Lists of Japanese phrases for restaurants usually focus on what you say. Half the trouble, though, is understanding what the staff say to you, so this guide also has a section on the lines you'll hear and exactly how to answer each one. Every phrase in the tables is written in Japanese, romaji, and English, with a one-line pronunciation tip in each section.

After each section, a link takes you to a short timed game on that topic: a plate rolls by with English on it, and you tap the right Japanese before it leaves. The game's voice is synthetic (VOICEVOX), not a native recording, so use it to learn the rhythm, then listen to how people talk once you're there.

Want to remember these? Practice them in Say It Sushi, a free conveyor-belt sushi game: pick the right Japanese before the plate leaves the lane. No sign-up.

Practice: Today's Daily (all phrases)Free · plays in your browser

Start Here: Sumimasen and Onegaishimasu

Two words carry you through almost any meal in Japan.

JapaneseRomajiEnglish
すみませんsumimasenExcuse me. (to get attention)
これ おねがいしますkore onegaishimasuThis one, please.
これ くださいkore kudasaiThis one, please.

Sumimasen calls the staff over. At casual restaurants, raising your hand slightly and saying it is normal, not rude. Many chain restaurants also have a call button on the table. Onegaishimasu turns almost anything into a polite request: say what you want, then add it. Kudasai works too. For when to use which, see how to order sushi in Japanese.

For yes and no, はい (hai) and いいえ (iie) are all you need when staff ask you a question.

Say it right: in quick speech, sumimasen often comes out as “suimasen.” Both are fine.

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Walking In: How Many People and Where to Sit

As you enter, staff will usually call out いらっしゃいませ (irasshaimase), “welcome.” You don't need to answer it. A small nod is enough, or a quiet こんにちは (konnichiwa) during the day and こんばんは (konbanwa) in the evening.

Next comes the question of how many: なんめいさまですか (nanmei-sama desu ka). Answer with the number plus desu, or just hold up fingers.

JapaneseRomajiEnglish
ひとりですhitori desuJust me.
ふたりですfutari desuTwo of us.
よやくした ___ ですyoyaku shita ___ desuI have a reservation. I'm ___. (add your name)

Staff may ask whether the counter is OK: カウンターせきでも よろしいですか (kauntā-seki demo yoroshii desu ka). Answer はい (hai) if it is. At busy places, you may be asked to write your name on a waiting list by the door, or take a numbered ticket from a machine. If the seating area is raised tatami, take your shoes off before stepping up.

At many ramen and set-meal shops, you buy a meal ticket from a machine at the entrance before you sit down. More on that in the section on restaurant types below.

Say it right: the fu in futari is made with your lips, not your teeth. Blow softly, somewhere between “f” and “h.”

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Japanese Phrases for Ordering Food

Once you're seated, these cover most orders.

JapaneseRomajiEnglish
メニュー おねがいしますmenyū onegaishimasuMenu, please.
えいごの メニューは ありますかeigo no menyū wa arimasu kaDo you have an English menu?
これ おねがいしますkore onegaishimasuThis one, please.
おすすめは なんですかosusume wa nan desu kaWhat do you recommend?
これは なんですかkore wa nan desu kaWhat is this?
アレルギーが ありますarerugī ga arimasuI have an allergy.

Many chain restaurants have picture menus, an English menu, or an ordering screen with an English setting. Some take orders on a tablet at the table or through a QR code you scan with your phone. Small family-run places may have a Japanese-only menu, which is when kore onegaishimasu and a pointing finger do the work.

Osusume is worth asking anywhere. The answer is often a seasonal dish or the house specialty. For a serious allergy, don't rely on the spoken phrase alone. Show a written note in Japanese that names the food.

For the full set of ordering phrases at a sushi restaurant, including sushi names, “no wasabi,” and omakase, see how to order sushi in Japanese.

Say it right: the final u in onegaishimasu is almost silent: “oh-neh-guy-shee-mahs.”

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During the Meal: Water, Refills, and the Restroom

When the food arrives, people say いただきます (itadakimasu) before the first bite. For what it means and whether you need to say it, see gochisousama deshita meaning (and itadakimasu).

Many restaurants give you a wet towel (おしぼり, oshibori) when you sit down. It's for your hands. Water or tea often comes without asking and at no charge, and at some places it's self-serve from a jug or a dispenser.

JapaneseRomajiEnglish
みずmizuWater
おちゃochaGreen tea
おかわりokawariSeconds, a refill
はしhashiChopsticks
トイレは どこですかtoire wa doko desu kaWhere is the restroom?

Add onegaishimasu to any of the first four to ask for it: mizu onegaishimasu, “Water, please.” Whether a rice or drink refill is free depends on the place, so check the menu or ask.

Two chopstick don'ts

Don't stand your chopsticks upright in a bowl of rice, and don't pass food from your chopsticks to someone else's. Both are linked to funeral customs in Japan. Slurping noodles at a ramen or soba shop, on the other hand, is normal.

Say it right: toire has three even beats, “to-ee-reh,” not the English “toilet.”

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Paying the Check

When you're ready to go, say おかいけい おねがいします (okaikei onegaishimasu), “Check, please.” Depending on the restaurant, you may pay at the table, take a bill slip to the register by the door, or press a checkout button on a touch panel.

JapaneseRomajiEnglish
おかいけい おねがいしますokaikei onegaishimasuCheck, please.
カードは つかえますかkādo wa tsukaemasu kaCan I pay by card?
べつべつで おねがいしますbetsubetsu de onegaishimasuSeparate checks, please.
レジは どこですかreji wa doko desu kaWhere is the register?

Some small restaurants are cash only, so ask about cards before you order, not after you eat. Tipping isn't part of restaurant culture in Japan, and the amount on the bill is what you pay. For paying by card or cash, splitting the bill, receipts, and ordering to go, see how to say “check, please” in Japanese.

Say it right: hold the ā in kādo for two beats. It's the English word “card” in Japanese sounds.

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Leaving: Gochisōsama Deshita

On your way out, two phrases go a long way.

JapaneseRomajiEnglish
おいしかったですoishikatta desuIt was delicious.
ごちそうさまでしたgochisōsama deshitaThank you for the meal.

Say them to the staff as you pay or walk out, or to the chef at a counter. Staff usually reply with ありがとうございました (arigatō gozaimashita), “Thank you (for coming).” You don't need to answer. A smile or a small nod is enough. For what gochisōsama really means and the different ways to say it, see gochisousama deshita meaning.

Say it right: hold the ō in gochisōsama for two beats, “so-o,” not a quick “so.”

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What the Staff Say to You (and How to Answer)

These are the lines you're most likely to hear, in the order you'll hear them. Staff speak quickly and politely, so you won't catch every word. Recognizing the shape of the question is enough.

JapaneseRomajiWhat it meansHow to answer
いらっしゃいませirasshaimaseWelcome.No reply needed. A nod is fine.
なんめいさまですかnanmei-sama desu kaHow many people?hitori desu, futari desu, or fingers
ごちゅうもんは おきまりですかgo-chūmon wa o-kimari desu kaAre you ready to order?hai, then your order. Not ready? すみません、もう すこし まってください (sumimasen, mō sukoshi matte kudasai), “Sorry, a little more time, please.”
いじょうで よろしいですかijō de yoroshii desu kaWill that be all?hai
しょうしょう おまちくださいshōshō o-machi kudasaiOne moment, please.No reply needed.
おまたせしましたo-matase shimashitaThank you for waiting. (as food arrives)No reply needed.
おさげしても よろしいですかo-sage shite mo yoroshii desu kaMay I take this away?hai, or すみません、まだです (sumimasen, mada desu), “Sorry, not yet,” if you're still eating.
ありがとうございましたarigatō gozaimashitaThank you (for coming).No reply needed.

Notice how many questions end in yoroshii desu ka, “is that all right?” It's a yes-or-no question, so when you hear it, a simple hai is usually the answer.

Say it right: the double s in irasshaimase is a tiny pause before the s: “ee-rahs-shy-mah-seh.”

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Ramen Shops, Izakaya, and Sushi Bars: What's Different

Ramen and set-meal shops: the ticket machine

At many ramen and set-meal shops, there's a ticket machine (券売機, kenbaiki) by the entrance. You pay first, press the button for your dish, and usually hand the ticket to the staff when you sit down. Some machines have English or photos on the buttons, and some take cash only. If you're stuck, say sumimasen and point at the machine. Because you've already paid, there's no check at the end.

Izakaya: the small dish you didn't order

At many izakaya (Japanese pubs), a small appetizer called おとおし (otōshi) arrives on its own, and it comes with a charge on the bill. It's a normal custom, not a mistake. If you want to know the price, ask ikura desu ka. When the drinks come, the table usually starts with かんぱい (kanpai), “Cheers!”

Sushi restaurants

At a sushi counter you order piece by piece or ask for the chef's choice. At conveyor-belt chains, you mostly order on a touch panel. Both are covered step by step in how to order sushi in Japanese.

Say it right: the n in kanpai gets a full beat of its own: “ka-n-pa-i.” Before the p it naturally sounds like an m, so “kahm-pie” with the m held a little is right. Just don't clip it short.

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When the Words Won't Come: Point, Show, or Write

Even with practice, there will be a moment when the phrase won't come out, or the staff don't catch it. That's normal. Here's what works.

JapaneseRomajiEnglish
もう いちど おねがいしますmō ichido onegaishimasuOnce more, please. (say it again)
ゆっくり おねがいしますyukkuri onegaishimasuSlowly, please.

Reading a phrase once is easy. Recalling it in two seconds while someone waits for your answer is the part that needs practice, and that's what the game drills. A round is 20 plates against the clock. The Daily round is the same 20 for everyone that day, so you can compare scores with your travel partner before the trip.

Say it right: yukkuri has a tiny pause before the k, “yook-koo-ree.”

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FAQ

Do I need to speak Japanese at restaurants in Japan?

No. Many restaurants have picture menus, English menus, or ordering screens with an English setting, and pointing works almost anywhere. A few phrases still help, especially at small family-run places: sumimasen (excuse me), kore onegaishimasu (this one, please), and okaikei onegaishimasu (check, please).

Do restaurants in Japan have English menus?

Many chain restaurants do, or have an English setting on the ordering screen. Small local restaurants may not. Ask eigo no menyū wa arimasu ka (Do you have an English menu?), and if not, point at photos and say kore onegaishimasu.

Do you tip at restaurants in Japan?

No. Tipping isn't expected, and the total on the bill is what you pay. Some restaurants add a service or table charge, and many izakaya serve a small appetizer called otōshi with a charge. These appear on the bill.

Can I pay by card at restaurants in Japan?

Often, especially at chains and in cities, but not everywhere. Some small restaurants are cash only, and some ticket machines at ramen shops take cash only. Ask kādo wa tsukaemasu ka (Can I pay by card?) before you order, and carry some yen.

Why is there a small dish on my izakaya bill that I didn't order?

That's otōshi, a small appetizer that many izakaya serve to every customer, with a charge on the bill. It's a normal custom, not a mistake. You can ask ikura desu ka (How much is it?) if you want to know the price.

Is it rude to call the staff with sumimasen?

Not at casual restaurants. Raising your hand slightly and saying sumimasen is normal. Many chains have a call button on the table. At quieter or upscale places, catching a server's eye is often better than calling out.

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Audio is synthesized with VOICEVOX (voice: 冥鳴ひまり), not a recording of a native speaker. Romaji uses macrons for long vowels (ō, ū).